jelly bdt Privacy Policy

1. Definitions and Introduction

In this policy, "we", "us", or "platform" refers to jelly bdt and its services. "You" or "user" refers to any person who visits our website or uses an account.

"Personal information" means any information that can directly or indirectly identify a person — such as name, email address, mobile number, financial information, and IP address.

"Processing" refers to any activity involving personal information, including collection, storage, use, transfer, or deletion.

2. What Information We Collect

2.1 Information Collected at Registration

When you create an account on jelly bdt, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address
• Payment method details — such as bKash, Nagad, or Rocket number and bank account information

2.2 Automatically Collected Information

When you browse our site, some information is collected automatically:

• Device type, operating system, and browser version
• IP address and geographic location (at country level)
• Page visits, clicks, and session duration
• Referral source (where you came from)
• Cookies and similar tracking technologies

2.3 Transaction Information

We store records of your deposits, withdrawals, and betting activity. This information is essential for account management and security.

3. Purpose of Using Information

jelly bdt uses your information only for the following purposes:

• Account creation, identity verification, and login management
• Processing financial transactions including deposits and withdrawals
• Providing customer support — via live chat and email
• Sending relevant bonus and promotional offers (only with your consent)
• Detecting fraud and ensuring platform security
• Fulfilling legal obligations and resolving disputes
• Platform improvement and analysis

We do not sell your personal information to third parties. Visit our about us page to learn more about our organisation.

4. Information Sharing and Third Parties

4.1 Authorised Third Parties

We may share limited information with trusted partners to provide certain services. These include:

• Payment processors — bKash, Nagad, Rocket, and banking partners
• Identity verification services (for KYC processes)
• Technology service providers who assist in managing our infrastructure
• Legal or regulatory authorities — where required by applicable law

4.2 Third-Party Obligations

All our third-party partners are contractually bound to keep your information confidential. They may not use your information beyond what this policy allows.

4.3 Legal Requirements

We may be required to disclose information pursuant to a court order, a lawful request from law enforcement, or applicable law. In such cases, we will make every effort to notify you in advance where possible.

5. Cookies Policy

5.1 What Are Cookies

Cookies are small text files stored on your device that help improve your experience on our website.

5.2 Types of Cookies

• Essential cookies: Required to maintain login sessions and for security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help analyse website usage patterns.
• Marketing cookies: May be used to display relevant advertisements — these will not be active unless you give consent.

5.3 Cookie Controls

You can disable cookies from your browser settings. However, disabling certain essential cookies may cause some website features to not work properly.

6. Data Security Measures

jelly bdt follows industry-standard technical and administrative measures to protect your information:

• All data transmission secured through SSL/TLS encryption
• Sensitive information stored in encrypted form
• Access controls — only authorised staff can view specific information
• Regular security assessments and vulnerability testing
• Automated monitoring to detect suspicious activity

However, no method on the internet is 100% secure. We are committed to ensuring the highest level of protection, but no complete guarantee against technical failure can be given.

7. Data Retention Period

We retain information for as long as your account is active and for as long as necessary afterwards to meet legal obligations.

After account closure, the following retention periods apply:

• Financial transaction records: minimum 5 years
• Identity verification documents: up to 3 years after account closure
• Communication and support records: up to 2 years
• Browsing logs and cookie data: up to 1 year

Once the retention period ends, information is securely deleted or anonymised so that it can no longer identify any individual.

8. User Rights

As a jelly bdt user, you have the following rights:

8.1 Right to Access

You have the right to know what information we have collected about you and how it is being used.

8.2 Right to Correction

If any of your information is incorrect, you may request a correction. This can be done through account settings or via customer support.

8.3 Right to Deletion

Where there is no legal obligation to retain it, you may request deletion of your personal information. However, this may not be fully possible for active accounts or pending transactions.

8.4 Right to Object to Processing

You may opt out of marketing communications at any time. For more details, please read our terms and conditions page.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our customer support team. We are committed to responding within 30 business days.

9. Protection of Minors' Information

jelly bdt strictly follows a 21+ age policy. We do not knowingly collect information from anyone under the age of 21. If it becomes known that a minor's information has been collected by mistake, that account will be closed and the information deleted immediately.

We are committed to creating a responsible gaming environment. Please read our responsible gaming guidelines on this matter.

10. International Data Transfers

Our servers and technical infrastructure may be located in various countries. When transferring data, we ensure that appropriate data protection measures are in place in the destination country or with the service provider.

Such transfers are subject to contractual safeguards, encryption, and access controls.

11. Third-Party Websites and Services

Our platform may contain links to third-party services. These external sites have their own privacy policies which are not under our control. You are advised to read their policies before visiting third-party websites.

Game software providers (such as Pragmatic Play, JILI, Evolution, etc.) may collect some usage data while delivering their own technical services — this is governed by their own policies.

12. Policy Changes and Updates

We may update this privacy policy from time to time. For significant changes, we will:

• Update the "Last Updated" date at the top of the page
• Notify registered users by email or via site notification
• May request fresh consent for important changes

Continued use of the site after changes will be considered as your acceptance of the updated policy.

13. Contact

If you have any questions or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Chat with us directly 24/7 from any page on the site

For common questions, you may find answers on our FAQ page.